Business phone system are becoming more consistent in their approach to marketing and business operations. With about 90% of people owning a cell phone and 85% using their cell phone to send text messages, this is a network that cannot be ignored for long. If you are new to business SMS or have never used it before, here is an article that will teach you how to achieve your goals. SMS service offers many advantages for your company:

The average email open rate is between 15-22%, and emails are likely to be thrown in the trash even before they are intercepted. On the other hand, the speed of unlocking SMS via email is around 98% and most are read within 15 minutes of being received. Research shows that it takes the average person about 90 minutes to reply to an email. However, it takes about 90 seconds for the average person to reply to a text message. If what you want to say is time sensitive, you want to make sure your audience understands the message.

Customer loyalty over time depends on the relationship they have with your company and the people who work there. You can build a closer relationship with your customers by providing them with information and communicating with them on a regular basis. Send text messages for news and explanations like vacation times, special events, or related tips or suggestions. You can make sure your customers make you happy by sending them a thank you, regret, or other important thing that your customer needs to know. That way, you can track satisfaction. Business phone system

Change the way you work with partners and colleagues with a suite of fully managed cloud-based business communication solution. Visit our website to learn more. Banter Cloud Communication Tools help businesses with effective modes of communication anywhere, on any device, without the need for any hardware installation.